Frequently Asked Questions

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Labels Are Not Available in My Language or Country's Format

Please contact our support team and we can add any necessary translations and/or format(s).

Label Is Partially Visible or Does Not Completely Load

This is normally caused when the label is inserted within a tabs, accordion, or similar widget. In most cases you can fix this by setting the Default insertion delay field on the settings page.

The proper delay varies by site but usually setting it to 3.5 seconds will fix things.